Using disposable gloves when in contact with a dog is mandatory. If possible, use a face mask and maintain a distance of 2 meters.
Dog’s character and habits
When responding to a request, ask the following:
What is the dog’s name?
What is the dog’s age?
What is the necessary length of the walk? What is the dog’s regular routine?
Are there any restrictions for the dog during the walk?
Does the dog tend to be aggressive towards strangers – people, dogs, or other animals?
Safe pick-up and drop-off of the dog:
When the volunteer has reached the indicated address, they call the owner of the dog or the indicated contact person;
The owner ties the dog outside of the apartment, for example, by the stair railings;
If the house/stairwell has a manual light switch, the volunteer asks to keep it on to avoid looking for it;
The volunteer calmly gets acquainted with the dog and checks whether the dog will let a stranger help and walk him. The volunteer can bring a treat for the dog;
During the walk, the interaction with the dog should be at a maximum distance, reserved and as short as possible;
When bringing the dog home, the volunteer ties the dog the same way and in the same place as the owner did earlier;
The volunteer then calls the owner and informs them that the pet is ready to be picked up, as well as reminds them to disinfect the door handle.